All reviews of E. Schmidt
Review about: Zola
Bad customer support, misleading pictures, overpriced items, returns only credits for next purchase
I was super disappointed with my experience at this store, eh? I called for help when they were supposed to be open, but no one picked up. And when I finally got through, the person wasn't all that helpful, you know? The stuff I bought didn't even look like the pictures online and they were way too pricey for what they were. And on top of that, when I tried to return something, they only handed me store credit for next time! What a rip-off, eh?
Review about: Selfridges & Co
Large money value order return
I've been a loyal customer at this store for so many years, always spending my hard-earned cash on their stuff. Just the other day, I picked up a big order, but then life threw a curveball and I needed to return it. Turns out, I missed the deadline for returns by just a few days because they changed it to only 14 days now. I've always stuck to the old 30-day policy, so this really blindsided me. I tried reaching out to customer service for help, but they didn't seem to get where I was coming from at all. This whole situation has been a real punch in the gut, both emotionally and financially. It's kinda shattered my trust in this store, to be honest.