E. Schiller

My recent camera purchase turned out to be a big letdown. I ordered the camera last week and then heard nothing from the company. When I finally contacted customer support, they told me my order was sent to the fulfilment centre, but today I got an email saying it was cancelled because they couldn't deliver to my place. The lack of communication and failure to deliver my order is just not cool. Now, I'm stuck waiting for a refund for the cancelled order. After checking online, it seems others have had similar issues with this company's products and customer service. I wouldn't recommend buying anything from their website - better to look elsewhere for camera gear. I was really looking forward to using that camera, but now it's just a useless paperweight. So frustrating.