All reviews of E. O'Connell
Review about: Axel Arigato
Sneakers
I recently bought a pair of sneakers from this company and honestly, I'm so disappointed with how everything went down. The customer service was just awful and not at all helpful. It makes me wonder if this company is even legit. I sent back the shoes in January and it's already March, but I still haven't gotten my $229.00 refund. The communication from Elsa, the customer service rep, was just not up to par. It left me feeling frustrated and like I can't trust this company. Even though she said she started the refund process two weeks ago, nothing has actually happened. The way they're handling customer inquiries and refunds is sketchy and inefficient. This whole experience has just been really unsatisfying.