E. Muller

So, I was super excited to get this book subscription for my daughter, but it turned out to be a total letdown. I got billed for it and then got an email saying the shipment was coming, but when I checked the tracking number, no shipment was found. And to make things worse, the seller wasn't even on Cratejoy anymore. I tried reaching out to customer service through chat and email multiple times, but didn't get any replies. Finally, when I decided to cancel, they told me I wouldn't get a refund and would still have to wait until the end of the subscription year to stop getting books, even though I hadn't received any in the first place.