Dulce Watsica

My experience with returning stuff I bought online was a real letdown. I had to send back two things by mail, and I was shocked to see they charged me a crazy fee of £30. This has gotta be the worst return policy I've seen from any store. I was hoping for a more customer-focused way of handling returns, especially for online orders where we can't try stuff on first and it's a risk for us customers.