Dixie Bradtke

As a customer who recently bought a cool smart door lock, it was kind of a letdown to find out I couldn't lock or unlock it from far away. I mean, come on! In this day and age, you'd think a smart gadget would have that basic feature. It's pretty annoying to have to still use a key to lock and unlock the door every time, totally defeating the purpose of getting a smart lock. Even though it looks nice and was easy to install, not being able to control it from a distance is a big no-no for me.