Dina Bins

I had such a great time dealing with the customer service folks at KITS. So here's what happened: I got this pair of glasses that wasn't what I had asked for, so I gave them a call to explain. The customer service team got back to me super quick and helped me get the right pair of glasses sorted out. They swapped out the wrong ones for the right ones in no time, making sure I was happy with my purchase. I gotta say, I was really impressed with how professional and efficient they were in handling the whole thing. In my books, their customer service is top-notch - I've never seen such awesome service, and I've worked in customer service myself.