Deonte Marvin

So, I recently ordered some sports gear online from this store and I gotta say, the customer service was just really not up to par. I tried to cancel my order and make a new one, but they told me cancelling wasn't an option. I've had this problem before with other stores but usually, I can make changes no problem. The reason they gave me for not being able to cancel was that I'd have to pay a $7 restocking fee if I decided to return. I thought that was kind of unfair, especially when other stores have more flexible return policies. Overall, I was pretty let down by the lack of help from the customer service guy, Paul. I think this store should take a look at their cancellation and return policies to make things easier for customers like me.