Delta Bode

I ordered a chair and ottoman set that was supposed to arrive together, but no one told me about a delay in shipping. When the first ship date came and went, I had to reach out to customer service, only to be met with more delays. Eventually, they split the order into two shipments, and the ottoman showed up first, while the chair took weeks to arrive. When the chair finally did come, it gave off such strong chemical smells that it gave me a headache and sinus pressure. I tried to return it under the "NO QUESTIONS ASKED" policy, but they would only take back the chair, not the ottoman. Customer service tried to say that they had always known about the separate ship dates, which was a lie.