Della Farrell

I had a little problem where my disability ramp started rusting after only 9 months. Can you believe it? It was supposed to be "rust proof" but the hitch and rollers were already showing rust. So, I called customer service and they said this kind of rust wasn't covered by the warranty because it's a different material. And get this - they asked why I didn't report it within 90 days of buying it! Seemed a bit harsh to me.