Delilah Towne

I was pretty bummed out with my recent purchase of replacement lids. They were supposed to fix the problem of the lids being hard to take off when the mugs heated up, but unfortunately, they didn't do the job. I have two of these mugs, and both still have the same issue. Luckily, Yeti was nice enough to send me a replacement mug, which is working much better. I do wish they had replaced both mugs right away, but I'm grateful they addressed the problem. It seems like there's a problem with the threads on the original mugs that's causing this issue. Overall, dealing with Yeti has been good and they've somewhat resolved the problem.