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Delilah Schuppe

Reviewer since Jun 2024

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Cramped room, unacceptable service

Review about: Point.A Hotels

4.0
Overall Rating
Would buy here again
No

The hotel room was so tiny, we could barely move around. The double bed was squished against the wall, making it a real struggle to get in and out. The mattress was all lumpy and uncomfortable, so we didn't get much sleep at all. We asked for extra pillows for our second night, but at first they said they didn't have any. Thankfully, another staff member came through and gave us the pillows without any trouble. It was so frustrating and not cool to get such inconsistent service.<br>And to top it off, the price we paid for the room was way too much, especially since breakfast wasn't even included. They didn't even have free tea or coffee, which just made us feel even more ripped off. The only good thing was that the hotel was in a good spot for our plans. But honestly, we couldn't wait to get out of there and forget about this letdown of an experience.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
6.0
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1 reviews

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