All reviews of Darlene Nienow

  • Review about: Layla

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    Would buy here again
    Overall

    Queen foam mattress

    So, I went ahead and bought a foam mattress online, and man, was I ever disappointed! The thing stank to high heaven when I first got it, and it took forever for that smell to go away. Plus, after only a few days of sleeping on it, the darn thing started to sink in the middle. I was always sliding off the edge and waking up with a sore neck and upper back – never had that issue with my old mattress.

    I tried contacting customer service, but they weren't much help at all. They wanted me to jump through all these hoops just to prove that there was something wrong with the mattress. I said forget it and decided to return it before the trial period was up. Let me tell you, that return process was a nightmare. They wanted me to donate the mattress to charity, but none of the local places would take it!

    After a lot of headaches and wasted time, I finally got a pickup scheduled for the return.