All reviews of Daphnee Koepp
Review about: ANINE BING
Hoodie
I recently picked up a hoodie for my daughter and to be honest, it didn't go so well. When the hoodie showed up, it had this super strong chemical smell that made me worried about the quality. My daughter was so pumped to wear it, but when she washed it on a delicate cycle, it pretty much fell apart and left fluff all over her other clothes. I reached out to customer service, or their fancy "Concierge" service, and they were quick to respond at first. But once I sent over proof of the wrecked hoodie, they ghosted me for weeks. The lack of follow-up and not fixing the problem was super frustrating. Plus, the fact that there aren't any reviews on their site makes me question if they're even legit. After this mess and reading other similar reviews, I'd suggest getting Anine Bing products from a reliable store with better service and return policies.