Damon Ward

I had to cancel my service with this company and I had some trouble getting a credit refund. They said I was going to get $100 back on my card, but that never happened. When I asked for my money back after cancelling, they told me I could only get an AT&T prepaid card, but I didn't want that since I don't use their services. Even when I explained this to them, they still wouldn't give me the refund I deserved. The customer service team was not very understanding or flexible, and that really let me down. I won't be doing business with them again after this bad experience. It's frustrating to think that my money might be gone for good with no solution in sight. I hope someone in charge can fix this and give me a better answer because the customer service so far has not been good.