Dale Lebsack

Don't bother getting this test kit, it's been an absolute disaster. I bought it for my brother back in December and it's now almost April, and we still can't see his DNA results. They blocked access to the raw data due to a hack, but kept selling the kits without telling anyone about the problem. When they did finally allow access, we couldn't log in because they entered his birthdate wrong. It's been a complete nightmare trying to sort it out, and their customer service is terrible. I'm really concerned about how they're handling our information.