D. Sporer

So, I bought a pair of skis from Evo not too long ago, and to my dismay, I noticed a problem with the top sheet peeling off after only using them a few times. The warranty said that issues like this should be covered, but when I contacted Evo for help, they said it was just topsheet chipping and wouldn't fix it under warranty. I was pretty let down by their response and felt stuck without any help. Eventually, I had to go to the brand directly and even involve my credit card company to get the support I needed.