D. Rogahn

So I rented a car at the airport in Las Vegas, and let me tell you, it was a bit of a nightmare. I had to wait in line for a whole hour just to pick up my rental. And to make things worse, there were no cars ready for pick up. We all had to wait while the agent called Service to get a car ready for each customer. It was such a long and frustrating process. When we finally made it to the garage area, we saw another couple waiting for the same car we were supposed to get. Budget really needs to get their act together and be more organized.