D. Okuneva

My recent online shopping experience was just awful. The delivery was delayed by two whole weeks, which was super frustrating and disappointing. And to top it all off, despite ordering everything in a size Medium, the items came in all different sizes - some way too big, some way too small. That sizing mess was a real bummer, especially since I've never had this problem with other stores before. Plus, they totally mixed up the delivery method too - first saying it would be at a UPS Store without telling me which one, then surprising me with USPS in the end. It was all so disorganized. And trying to get a refund has been a nightmare - I've emailed, called, and chatted online multiple times, but still no solution after waiting for over a month and a half. Ugh.