All reviews of D. Hickle
Review about: Alo
International return policy issue
I was really let down by the return policy and customer service at this store. They claim to make returns easy, but that was not my experience at all. I'm from the UK and was pretty surprised to find out that I had to sort out and pay for returns all the way to the US, instead of somewhere closer like the UK or EU. That's not what I would call "easy returns" and it doesn't seem to follow UK consumer protection laws. Plus, the terms and conditions were so vague about return locations, which just added to my frustration. All in all, this whole situation has left a sour taste in my mouth and I'll definitely be taking further steps to deal with this problem.