D. Barton

The filter in the jug is letting out tiny particles that end up in our tea, and then when we drink it, the bits end up getting stuck in my throat. I've already cleaned the kettle, so that's not the issue. My son got me this new jug last week to use alongside the other one. After seeing the bad reviews from other buyers, I really should have checked them out first before buying this product. No point in contacting the company, it's probably not worth my time. Stick with the other filter brand instead. I've even taken pictures of the particles in the jug and in my milk-free tea, but I have no idea where to post them.