All reviews of Craig Oberbrunner

  • Review about: The Body Shop

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hair care products

    I recently bought some hair care products online and man, what a disaster! The website showed the wrong item, so I hit up customer service to fix it. But get this, even though it was totally their error, they wouldn't help me out. Then, after waiting forever for my order to ship, I found out there's big delays at the warehouse. I was supposed to get my delivery in five days, but now who knows when it'll come. They wouldn't even let me cancel my order, so now I'm stuck feeling super frustrated and powerless. How they treat their customers is just ridiculous, and I am so not happy with the way they've handled things.