Connor Wyman

I had a really disappointing experience with customer service. I booked two phone calls for help, but no one actually called me. So I tried to use the chat feature today, but that was also a waste of time. I wanted to order through a representative because I had a credit, but they told me to do it online instead. I was frustrated by the lack of personalized help and it was a waste of my time. I even asked to talk to a supervisor, but they didn't give me any contact info. Overall, the customer service was really bad and I won't be ordering from them again. Franklin Planner has always given me great customer service, and I wish I had stuck with them instead of trying something new.