Clay Hilpert

I gotta say, I've never had such a bad customer service experience before. It took me a whole 5 months of frustration just to try and use this gift card, only to end up with the wrong boots. When we tried to return them, we had to pay out of our own pocket and didn't hear a peep back. Turns out, months later, they didn't even have the boots we wanted in the first place. Trying to get our money back has been a total nightmare - they keep making promises they can't keep.