All reviews of Cindy Mann
Review about: Francesca's
Long refund process
I was just dealing with a store that took forever to give me my refund. I waited more than a month and nothing, so I emailed customer service but all I got was an automated response. I tried calling them, but all I got was some annoying hold music, no actual person. I started worrying because it seemed like they didn't have any customer service to help me out. It made me wonder if they even care about their customers. Finally, I found an email for a higher-up in the company who actually helped me out. But, this whole situation has made me second-guess ordering from them again.