All reviews of Chaz Eichmann

  • Review about: Lumens

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed order delivery

    I'm pretty disappointed with my recent experience at Lumens, eh. I ordered a few things and they said it would take about 4 weeks to get here. But guess what? After waiting for 2.5 months, I finally got a shipping confirmation. And what do you know, after waiting another 2 weeks, 2 attempts at shipping, and many calls to customer service, I still don't have my stuff! It's so frustrating that even though they have the items, they can't get them to me. I live in a house with a clear unit number, so there shouldn't be any issues with delivery. Right now, I just want them to cancel my order and give me my money back, ASAP.