All reviews of Cathrine Reilly

  • Review about: ChildrenSalon

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unfortunate experience

    I had a really bad experience with my order from this store. I gave them proof that my return was delivered, but at first, they said they didn't get it. After going back and forth a lot, they finally admitted they got it but then said the tag wasn't on it, so no refund. It seems like they'll do anything to not give money back to customers. When I looked at other reviews, it was obvious I wasn't the only one with this kind of problem. I asked them to check the security camera footage of my return being unpacked to show the tag was there, but they said no. I was super let down by the whole thing and think this store really needs to work on their customer service.