All reviews of Catharine West
Review about: NH Hotels
Wheelchair difficulties, room upgrade, shortening stay, disappointing experience
So, I stayed at this hotel and let me tell you, it was a real struggle for my wheelchair! I tried to get a better room but they couldn't make it happen. Then, when I wanted to leave early, they only gave me back one night's worth of money. Like, seriously? And don't even get me started on the check-out time, like why is it so early? And the manager didn't even bother to talk to me, they just had the staff deal with it. Not cool at all, man.