All reviews of Carson Langworth
Review about: Accor Hotels
Trip to Biarritz at a beach hotel
My partner got sick on our way to the airport, so we had to cancel our reservation at the beach hotel. We tried to reschedule, but the hotel wasn't helpful or understanding. We even emailed the general manager, but got no reply. We've been loyal Accor members for over 20 years, so we were really let down by the lack of customer service.