Carlee Stamm

I recently had a really bad experience with a purchase I made. The delivery came six days late, so I had to spend extra money on clothes and toiletries for my trip. When I complained after coming back, it was a mess. They didn't want to reimburse me at first, saying I missed the deadline, even though their claim system was obviously not working. When they finally said they'd cover 50% of my expenses, they ended up paying even less without explaining why. It's really disappointing how they don't take responsibility or show transparency. Their customer service was a joke, hardly acknowledging my valid concerns. And don't even get me started on the terrible food on the plane, it was the worst. Overall, it was a horrible experience that I wouldn't even wish on my worst enemy.