Carlee Gaylord

I bought a couple of new shoes not long ago, but man, the delivery was a total mess. The box came all banged up, and one of the shoes was nowhere to be found. I was really bummed about getting such lousy delivery, especially from a well-known company. Thankfully, the customer service folks were great and they sorted it out by giving me a full refund. Even though it wasn't perfect, I might give them another shot in the future, crossing my fingers they go with a better delivery service next time.