Carissa Hermann

I've been a loyal member for a while now, but I'm really getting frustrated with the lack of response to my emails about my account issue. It's just not right to pay good money for a membership and then not get any help when problems come up. The fact that this company isn't communicating or providing support is really disappointing, and it makes me feel like they don't care about me as a customer. I was hoping for better treatment from a company that says they value their members.