C. Wolff

I was pretty disappointed with the company because they never got back to me even though I tried reaching out a bunch of times. They never replied about my star info, even after they said it might be in my spam folder. I double-checked, but still nada. Their customer service has been pretty lousy too, they said they'd follow up but that never happened.

I recently bought a PX8 headset from the store and I gotta say, I'm really disappointed with it. The sound quality is great and the build quality seems good too. But that's where the good stuff ends. Every time I try to use the headset for a Teams call on my phone and computer at the same time, they both crash. So, I have to turn off Bluetooth on my phone just to make a Teams call. Also, even at the lowest volume, it's too loud, and the LED light is always on, shining really bright in the dark. If they're set to turn off after 15 minutes of not being used (say, if you fall asleep with them on), they make this super loud chime before shutting off. And you can't even turn the chime off, plus it doesn't match the volume set on the headset. I've tried to tell the company about these issues, but they just ignore me and tell me to talk to their distributors who don't actually deal with the product problems.