All reviews of C. Okuneva
Review about: eBags
My backpack and lunch box
I ordered my new backpack and lunch box before Christmas but it didn't arrive on time! Customer service told me my order was still at the warehouse but wouldn't cancel it. Now they want me to pay a fee to return it even though it's not damaged. I asked for corporate info and they said a supervisor would call me in two days. Ugh, what a mess!