C. Nikolaus

I recently bought a roof top tent online from this store I found. The prices looked good and they even offered free shipping, which was a bonus. But man, let me tell you, my excitement quickly turned to frustration when my order was stuck in "Handling Order" status for days. I called their support line, but they couldn't fix the issue quickly. They told me it was a direct ship item and promised me it would update once they had shipping info. Well, five days went by and nothing changed. I called again, got the same story, and was told to wait until the estimated delivery date before doing anything else. Then, just one day before it was supposed to arrive, my order got cancelled because of a website mistake and their incapability to ship big items. It took up nine whole days of my time. It's really disappointing to see stuff on their site that they can't deliver, leaving customers high and dry. If you're thinking of buying big or cheap stuff, you might wanna think twice about shopping at this place.