C. Dietrich

So, eh, I was thinking of getting some M&M's with my face on them (I know, I'm a big shot). The website was really easy to use - all I had to do was upload my photo, pick my colors, and add a little message. The checkout process was smooth sailing, didn't run into any issues like some folks were talking about. The only downside was when I needed it super quick, had to pay extra.

I recently got the Casper Glow Lights and overall, I'm pretty happy with them. But, I accidentally ended up getting an extra one and had a bit of a hard time fixing it. I was bummed to hear that the UK office is closing, and the lack of updates on the website made it tough to deal with situations like mine. Even after sending lots of emails, I haven't had any luck getting a refund, and there's no UK phone number to reach out for help. It looks like I might have to contact my bank to sort this out. Plus, I'm now worried about how I would manage returning the items if they turned out to be faulty.