C. Becker

I recently bought a big canvas tote from this store, but ended up getting a smaller one. Wasn't too happy at first, but the customer service totally made up for it. They sorted out the mix-up real quick and sent me the right big tote in no time. The team, especially Lin, was so professional and quick to respond. Really impressed with how they handled everything and made sure I was happy.

I recently had a frustrating experience with the eBay website when I set it to Canadian currency, only to have it mysteriously revert back to US dollars without my knowledge. As a result, I ended up paying much more for an item than I initially thought, essentially getting ripped off in the process. The additional taxes and fees that eBay tacked on made the situation even worse, making me feel like I was being taken advantage of. To make matters even more exasperating, the shipping of my item has been a nightmare. It keeps getting rescheduled repeatedly, and after weeks of waiting, my package is still stuck at the same point it was three weeks ago. It feels like I've wasted so much time waiting for my order to arrive, with no end in sight. Needless to say, this entire experience has left me incredibly dissatisfied with eBay.ca, and I have no intention of making any future purchases on that website.