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Review about: 32 Degrees
Purchased items never arrived
I placed an order two weeks ago and still haven't got my package. I contacted customer service and they said they gave me a refund instead of helping me get my items. The rep I spoke to said this happens a lot, which is pretty disappointing. Overall, the service was lacking as they didn't really seem like they cared about fixing the problem. It felt like they just wanted to push me aside and move on to the next customer. I'm really not happy with how little they care about their customers.