All reviews of Bettye Rolfson
Review about: Curology
Skincare subscription
I've been getting skincare products from a subscription service for a long time now, tweaking the strength of the products to match what my skin needs. The people who help with the prescriptions know their stuff and are good at getting back to me, which I like. But there are some big drawbacks to the subscription process. It's a hassle to pause the shipments, because I have to manually change the delivery date every time I want to stop for a bit. When I needed to pause my subscription because of being pregnant, I tried reaching out to customer service multiple times over a few months and never got a response. That led to me getting charged extra and getting more products I didn't need, which was frustrating and annoying. In the end, I had to cancel my subscription and pay a fee to do it. The lack of flexibility in how the subscription works has got me thinking twice about signing up again in the future.