Berenice Lockman

Watch out for sneaky hidden charges, eh? Express tried to slide in an 82-dollar processing fee on my so-called "free shipping" order, ay! Not cool at all, I tell ya. My first order in August went off without a hitch, but when I went to place a second one, I caught that extra charge. It's sly and definitely not what I was expecting, y'know? If I hadn't been on the ball, I woulda ended up shelling out way more cash than I planned. Come on now, Express, this ain't a good look. Folks should be able to trust they won't get hit with surprises fees when they order from yer site, eh.