B

B. Volkman

Reviewer since Apr 2024

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Error with promo code

Review about: Billabong

7.0
Overall Rating
Would buy here again
Yes

I just bought something and had a problem with the promo code. I was supposed to get a free duffel bag with my order, but because the code was entered wrong, it didn't come in the package. When I contacted customer service, they said I didn't choose the free gift option, so they couldn't add it now. They told me to return my order and make a new one to get the free duffel bag. I'm pretty disappointed with the lack of flexibility and the trouble this has caused.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
8.0
B

1 reviews

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