Archibald Goyette

I just bought a dress from Coast but had to return it because it didn't fit right. I sent it back over a month ago following the return steps, but when I reached out to customer service to check on it, they were not very helpful or understanding. Even though I gave them the tracking number as proof, they kept saying I didn't do it right. It was really frustrating and I was not happy with the service at all.