All reviews of Andreane Nicolas
Review about: Vueling
Lost luggage, terrible customer service
Hey there, so I bought my ticket and hopped on the plane all excited for a super fun trip, right? WRONG! Guess what happened! My luggage went missing like it was playing hide and seek! It's been days and I still haven't found it. And let me tell you about the people at the airport who give you the wrong information about when you can call for help. Like, what even is that?
So, I got this letter saying "Contact us anytime!" and a phone number to call. Getting through to speak to someone is like trying to win a marathon while wearing flip flops. It's THAT hard!
Seems like I'm not the only one who thinks you guys are clueless. The bad reviews are all over the place! I doubt I'll ever see my suitcase again.
Word of advice - maybe work on your customer service skills? Just a suggestion.
Oh, and don't even think about telling me to contact you again. I'd rather learn to swim in the desert. It's not happening.