All reviews of Andreane Mayer
Review about: Flora2000
Cake delivery to another country
I recently ordered a cake to be delivered to another country, and to be honest, my experience was not so great. Everything seemed fine at first - my bank account got charged without any issues. But then, I got an email from the company saying they needed to talk to me because they weren't sure if I was legit. That was pretty worrying, especially since my bank had already processed the payment.
Once we got that sorted out, they said the cake would be delivered. But then, they sent another email saying they couldn't deliver the cake because of where the recipient was located. Now I'm just waiting for the refund, which is making this whole thing even more frustrating. The live chat wasn't working, and it took hours to get responses to my emails. Overall, the customer service experience with this company has been pretty disappointing, especially for an international business.