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Review about: KiwiCo
Subscription boxes for a few years
I've been a loyal customer of this company for a couple of years now, getting my subscription boxes on the regular. I've had a few snags here and there, like stuff missing from a box, a billing mix-up, and even getting two of the same crates. But every time I got in touch with their customer service, they were super quick to respond and really helpful. They sent out the missing items right away, sorted out the billing issue with no fuss, and gave me credit for the extra crates. Their customer service team has really wowed me with how fast and friendly they are, so I'll definitely be sticking with their service.