Amara Effertz

So, I had this not-so-great thing happen with the store when I tried to change the shipping address for something I bought. At first, they sent it to a store for me to pick up, but I wanted it sent to my house. When I talked to customer service, they said I had to cancel the order, which could take about 5 days. Then it would take another 7 days for me to get my money back. Can you believe they even had the nerve to ask if I wanted to reorder after all that trouble? I said thanks but no thanks, and went to another store instead. This whole ordeal left me pretty frustrated and inconvenienced, so I won't be giving this store my business again.