Alisha Murazik

I just ordered a new computer online from Best Buy. The website said it would be shipped within 24-48 hours, but it's been 4 days and there's no sign of it being processed. I tried reaching out through chat and phone, but all they said was they were waiting for the courier to pick it up. Another two days went by with no progress. After waiting a week, I decided to cancel my order and got the same computer from Canada Computers instead. I got it the same day! Best Buy's website still says my order is "processing", and their customer service over chat and phone was not helpful at all. They really need to step up their game or think about getting out of the business.