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Review about: Busbud
Busbud ticket Kelowna to Calgary
I am extremely dissatisfied with my recent experience with Rider Express via Busbud. My partner, Rod Rummel, and I had tickets for a trip from Salmon Arm to Calgary (ticket XKC9DG-2) and from Kelowna to Salmon Arm (ticket 9GPWDQ) on August 9, 2025. We were denied service because the bus driver claimed Rod smelt like marijuana, despite him not smoking or carrying any marijuana—... is legal in Canada! This is outrageous when you consider that many people smoke cigarettes and board buses daily without being denied entry. What about people who wear excessive cologne, smell like body odor, or eat lots of curry and stink? Where do we draw the line?
I am Rod’s girlfriend, currently 40 weeks pregnant and about to give birth any day. I desperately need my partner home for the birth, and this situation has caused me immense stress. The bus driver abused his power, refused to provide his name, and acted inappropriately by yelling at us. We paid for our tickets, and this treatment is unacceptable. The police were called, and a report was filed. If I don’t get a refund, I will contact my bank and submit a claim. The driver’s handling of this was unprofessional and discriminatory, and I demand action be taken.