Alexie Bednar

I recently had a bummer of an experience with my Cyber Monday shoe purchase. I had my eye on a pair of shoes online that I was planning to snag on that day. But when I gave the call to place my order, they broke the bad news that the shoes were discontinued and weren't going to be restocked. The person I talked to didn't suggest any other options, which just ended up making me feel annoyed and let down with their customer service. It kind of seems like using holiday deals to unload discontinued stuff without caring about customer happiness isn't the best way to do business.