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Alejandra Lakin

Reviewer since Apr 2024

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DNA testing kit

Review about: 23andMe

4.0
Overall Rating
Would buy here again
No

I just bought a DNA testing kit from this company and man, let me tell you, it was so frustrating. I got an email saying my kit was registered, but when I went on the website, it said it wasn't. So I tried to register it again, but then it said it was already registered. I tried emailing customer service a bunch of times, but all I got back were generic responses that didn't even help. The lack of communication and incompetence really got on my nerves, I was so fed up with the whole thing. I've used other DNA testing companies before and never had this kind of disaster of an experience.

Detailed Ratings

Order
4.0
Service
2.0
Price
6.0
Delivery
4.0
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